Deal details
Scope & delivery model
Remote · Philippines / Colombia — Virtual Assistant, Admin Support, Scheduling, Inbox, Light Customer Follow-Up
Pricing adjustments
Quote summary
Unnamed client · A2 — Managed Remote VA
55.0% margin
True monthly cost
$952
One-time setup fee
$100
Gross margin
55.0%
Monthly gross profit
$1,163
Recommended package
A2 — Managed Remote VA
Annual contract value
$25,373
Annual gross profit
$13,955
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Internal rate card benchmark
Locked reference pricing for internal benchmarking only — never present as public pricing.
| Role band | Delivery | Location | Loaded cost | Target price | Margin |
|---|---|---|---|---|---|
| A1 — Basic Remote VA | Remote | Philippines / Colombia | $535 | $764 | 30.0% Critical |
| A2 — Managed Remote VA | Remote | Philippines / Colombia | $1,375 | $2,292 | 40.0% At risk |
| A3 — Premium / Bilingual VA | Remote | Philippines / Colombia | $1,875 | $3,409 | 45.0% At risk |
| A4 — In-Office VA | In-Office | Colombia / Philippines | $2,065 | $3,755 | 45.0% Below target |
| B — CX / Revenue Support | Remote | Philippines / Colombia | $2,400 | $5,000 | 52.0% Below target |
| C — Back Office Ops | Remote | Philippines / Colombia | $2,975 | $6,611 | 55.0% Below target |
| D — Healthcare / Regulated | Remote | Philippines / Colombia | $3,900 | $9,286 | 58.0% Healthy |
| E — SaaS / Technical Support | Remote | Philippines / Colombia | $4,550 | $11,375 | 60.0% Healthy |
| F — AI Ops / AI Quality | Remote | Philippines / Colombia | $5,550 | $14,605 | 62.0% Healthy |
| G — Team Lead / Supervisor | Remote | Philippines / Colombia | $4,175 | $9,278 | 55.0% Healthy |
| B — CX / Revenue Support (In-Office) | In-Office | Colombia / Philippines | $3,550 | $7,889 | 55.0% Healthy |
| F — AI Ops / AI Quality (US) | US Remote | United States | $10,150 | $22,556 | 55.0% Healthy |